The Victus Group


Customer Name: The Victus Group

Customer Website: https://thevictusgroup.com
Overview:

The Victus Group manages 10 premium-branded hotel properties with approximately 1,000 rooms and selected Event Temple for their portfolio of Holiday Inn, Best Western, Quality Inn and Fairfield Inn branded properties. The Victus Group looked at other programs in the past but opted not to purchase them due to high costs, outdated products and overly complex solutions that required too much additional training. They were looking for a hotel group sales and catering solution that was easy-to-use, reasonably priced and with great customer service. 

The Victus Group utilizes Event Temple to seamlessly manage their group sales, catering and operations, as well as their prospecting activities. 

Customer Requirements:

• Manage both Limited Service and Full Service Hotels

• A powerful CRM to manage Accounts, Contacts and Prospecting

• Ability to build room blocks and send group sales agreements

• Banquet Event Orders, Group Resumes and Proposals

• Robust Reporting for Sales Activities and Operations Teams

• Smooth onboarding and a high level of customer service

Close Deals Faster

“The old way involved creating a Microsoft Word document, entering all the fields in, uploading it to email, sending it to the customer, having them fill it out, sign it, and fax it back, With Event Temple, we’ve turned a long and monotonous process into a couple of clicks. Now we press a button to send the agreements to our customers digitally. They can click to e-sign the proposal and the booking turns definite right there. This makes it much more convenient for our customers to do business with us, which in turn saves time and increases revenue.”

Braxton Myers – VP of Operations – The Victus Group

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