Winning over modern meetings and events guest demand proposals that go beyond the basic offerings. Proposals that weave together a compelling narrative, and that are personalized. In our latest blog, we take a deep dive into what it takes to create proposals that not only capture attention but also convert prospects with efficiency and precision.
Tip 1: Deeply Understand and Anticipate Guest Needs
Anticipating your guests' needs is no longer just a bonus, but is now table stakes. The modern guest expects a personalized offer and great customer service. How do you do this at scale? We recommend using sales and catering software to gather and analyze data on your potential clients, ensuring a personalized approach based on previous interactions, preferences, and behaviors.
Advanced Practice:
Implement segmentation techniques to categorize inquiries based on event type, size, and budget, allowing for a tailored proposal template that addresses specific client groups with precision. By segmenting inquiries using your E-proposal platform, you can craft proposals that are not just personalized but perfectly aligned with each client segment's unique needs, ensuring your proposals hit the mark every time.
Tip 2: Craft a Compelling Narrative
A great proposal tells the story of what the guest can expect when they choose you for their event. By employing storytelling principles that highlight the journey guests will experience, your proposals can offer much more than just simple pricing. We recommend you use descriptive language that evokes emotion and connects on a personal level, backed by data on previous guest satisfaction and outcomes.
Advanced Practice:
Create a virtual tour using 360-degree photos and videos embedded in your proposal using solutions like Prismm, to offer an immersive preview of your hotel’s amenities and event spaces.
Tip 3: Showcase Your Unique Selling Points
Do you offer something great that just makes your property pop? Say you have that brand new ballroom. Maybe you developed a poolfront that can’t be beat. Maybe you are located right next to a conference center?
A great proposal showcases what makes your property unique. Showcasing your Unique Selling Points (USP) visually helps you to convert deals.
Advanced Practice:
Incorporate interactive elements like clickable galleries or short clips showcasing key amenities, real events, or guest testimonials directly within the proposal document.
Tip 4: Proactively Address Concerns
Guests often choose the property that best anticipates their needs. Typically that also means being upfront about what the challenges could be about staying with you as well as the benefits. Anticipate potential objections by analyzing feedback from past proposals. Use this data to refine your approach, ensuring common concerns are addressed before they are raised.
Advanced Practice:
Develop a dynamic FAQ section that is regularly updated based on real-time feedback and questions from clients. Include links to detailed blog posts or videos for more in-depth explanations.
Tip 5: Emphasize Personalization and Flexibility
A great offer is written specifically the guest and helps them place themselves at your property. You can demonstrate your ability to customize experiences with examples of past events, highlighting your team’s flexibility and creativity. You can use your sales and catering software to outline how you tailor events to client needs and build their events with them.
Advanced Practice:
Offer picklist options in your proposal that clients can choose from, allowing them to customize their package. This can include different catering options, technology setups, and room configurations, complete with pricing models and customization options.
Bonus Tip: Include a Clear Call-to-Action
Technical Insight: A/B tests different CTAs to determine which phrases and formats yield the highest conversion rates. Use clear, action-oriented language that guides the client to the next step, whether a meeting, a site visit, or a booking confirmation.
To stand out your sales proposals must be more than just informative; they must be engaging, personalized, and technically adept. By employing CRM tools for personalization, utilizing storytelling techniques, showcasing USPs with interactive content, addressing concerns proactively, demonstrating flexibility with modular options, and optimizing CTAs, you can create proposals that resonate deeply with potential clients and set yourself for the win.
